Every order is packed by hand, in small batches. Here is exactly how your order gets from the studio to your door — and what happens for items that travel digitally instead.

Processing time

Orders are prepared and packed within 2–3 business days (Monday–Friday). Because products are filled in small batches, occasionally an item needs a little more time — if so, you will be emailed with the new ship date and the option to wait, swap, or refund.

Shipping rates and delivery estimates

Shipping rates are calculated and shown at checkout before you pay. Typical delivery windows after processing:

United States: 3–7 business days
International: 1–3 weeks, depending on destination and customs

International orders may be subject to import duties or taxes set by the destination country; these are the recipient’s responsibility.

Tracking

Every physical order ships with tracking. Your tracking link is emailed as soon as the label is created — sometimes before the carrier scans the package, so give it a day to start moving.

Digital products and virtual sessions

The book, library resources, and mentoring sessions involve no shipping at all. Digital items arrive by email; sessions happen by video call at the time you reserved. Nothing to wait for at the mailbox.

Lost, stolen, or damaged packages

If a package arrives damaged, or tracking has not moved for more than 7 business days (U.S.) or 4 weeks (international), email infinitelyclearshop@gmail.com with your order number and, if possible, photos. Damaged items are replaced or refunded — always.

Address accuracy

Please double-check your address at checkout. We ship exactly where the order says; a re-ship caused by a typo may require a new shipping payment. If you notice a mistake right away, email immediately — if the order has not left yet, it can be corrected free.

Questions

Anything about an order — timing, address, packaging — just email infinitelyclearshop@gmail.com.

Shipping